Dubai-based Careem became the Middle East’s first unicorn when it was acquired by Uber for $3.1 billion in 2019. A pioneer of the region’s ride-hailing economy, Careem is now expanding its services to include mass transportation, delivery, and payments as an everyday super app. But its size and popularity—it has around 50 million customer accounts—have also made it a prime target for fraudsters constantly looking for new loopholes to exploit and different ways to hijack genuine accounts. Fighting fraudsters is a never-ending game of cat-and-mouse. Careem turned to AWS when it needed a smarter way to detect and stop losses from fraud that could damage both its revenue and its brand. The analytics and machine learning capabilities of Amazon Neptune allow Careem to automatically detect potentially fraudulent patterns in real time.
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