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The Citrix ITSM Adapter service enables the automatic deprovisioning of idle virtual desktop instances. Additionally, the service also provides an Employee Separation workflow for admins to leverage to automatically end launch sessions, remove permission, and unassign associated desktops in employee offboarding scenarios.
#servicenow #ITSM, #Virtual Agent, #EmployeeOffboarding, #EmployeeSeparation, #Deprovision
Date: January 19, 2023
