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How data transformed customer service at NatWest | Amazon Web Services

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How data transformed customer service at NatWest | Amazon Web Services

NatWest Group is a relationship bank for a digital world, serving 19 million people, families, and businesses in communities throughout the UK and Ireland. Explore how NatWest harnesses the power of data-driven insights to revolutionize self-service, streamline operations, and empower agents to resolve queries at the first point of contact with Amazon Connect.

Learn how Amazon Connect helps you design omnichannel experiences for every customer interaction: https://go.aws/49hDlpv

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Date: April 2, 2024