How Hawaii’s Department of Human Services scaled with CCAI

Watch along and see how Hawaii’s Department of Human Services adopted Google Cloud’s Contact Center AI Platform to meet the growing demand for its services.

Chapters:
0:00 – Intro
0:42 – Contact Center AI Platform
1:27 – CRM integration
2:35 – DialogFlow
3:27 – Wrap up

Learn more about Contact Center AI (CCAI) Platform → https://goo.gle/45zUMjA

Subscribe to Google Cloud Tech → https://goo.gle/GoogleCloudTech

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