Just Energy fields up to 100,000 calls per day, and needed a way to quickly adapt to changing customer and agent needs and offer more self-help solutions. Learn how moving their contact center to the cloud with Amazon Connect gave Just Energy more velocity to innovate quickly and take advantage of built-in features like chatbots, call transcription, and sentiment analysis.
Learn more about Amazon Connect at: https://go.aws/3LaWYpf
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