In this video, you’ll see how to manage AWS support cases with Atlassian Jira Service Management. With this solution, you can send and receive support cases between the services using request forms that can be customized for more accurate correspondence, and synchronize case communication with the AWS Support Center.
For more information on this topic, please visit the resource(s) below: https://docs.aws.amazon.com/smc/latest/ag/overview.html
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