Microsoft SaaS Stories: Learn from Software Experts – Episode 1, Basis Theory

In this new interview series, we interview Microsoft partners at various stages of their software as a service (SaaS) journey and learn about their experiences building, publishing, and growing on the Microsoft commercial marketplace. Our first episode with Basis Theory features CTO Brandon Weber. Brandon shares how they built confidence with their customers by creating an easy-to-use SaaS platform that scales while remaining reliable and secure. Learn the challenges they encountered running a 24/7 service while evolving the service and handling customer growth.

00:44: What is Basis Theory and what are the products?
01:45: What motivated you to use a SaaS model?
03:21: What does SaaS mean to you?
04:54: What solution did you build?
08:45: What industries do you work with?
09:45: What is your pricing model and how did you come up with that?
13:16: What were the big challenges you had while building SaaS?
16:06: Any challenges with running a 24/7 service?
17:50: If you could, would you do anything differently?
21:30: How do you handle growth and scaling the service?
24:18: How did you build this in a secure way?
31:14: Anything else?

Recommended resources: ISV Hub: https://techcommunity.microsoft.com/t5/marketplace/ct-p/Marketplace
Microsoft Community Hub Partner featured in this episode: https://basistheory.com/

#SaaS #ISV #MicrosoftAzure