In this new interview series, we interview Microsoft partners at various stages of their software as a service (SaaS) journey and learn about their experiences building, publishing, and growing on the Microsoft commercial marketplace. In our second episode with Zammo’s Stacey Kyler and Nicholas Spagnola, we learn about their significant growth in business and much faster time to close based on having their products in the marketplace. They share their experience building for Azure and running a No-Code Conversational AI Software SaaS platform.
00:44 About Zammo and their products
02:29: What made you consider a SaaS model?
03:53: What does SaaS mean to you?
05:14: What do you build, and which Azure services did you use?
07:43: Were the deployment models customer driven?
08:56: What tech did you use?
13:15: What is your pricing model?
14:28: How predictable are the costs for the user?
15:21: What challenges did you experience (business+tech) building this?
18:39: How did you get your engineers trained for SaaS?
21:15: How do you scale your compute?
25:55: What was your process for building the app in a secure way?
29:03: Were there any surprises when you went live in production?
33:05: Final thoughts?
35:03: How do people find Zammo.ai?
Recommended resources:
ISV Hub: https://www.microsoft.com/en-us/isv
Marketplace Community: http://aka.ms/isv-community
Azure for ISVs: http://Azure.com/ISV
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