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In this interview series, we interview Microsoft partners at various stages of their software as a service (SaaS) journey and learn about their experiences building, publishing, and growing on the Microsoft commercial marketplace. In this episode with CallCabinet’s CEO Ryan Kahan and CMO Ravel Todd, we learn how CallCabinet moved from tapes to servers to the cloud, dramatically reducing user costs while focusing on innovative features. We discuss why they adopted a SaaS model and their biggest challenges in doing so; how they built for scale; how they are using artificial intelligence (AI), and more.
Connect with the marketplace community – https://aka.ms/isv-community
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Date: September 25, 2023
