Policy Assistant and Experience Insights with Cisco Secure Access

This presentation by Fay Lee and Justin Murphy focuses on Cisco Secure Access and integrating Generative AI (Gen AI) and ThousandEyes technology to enhance security and user experience.

Justin introduces Cisco Secure Access, emphasizing the need to monitor AI applications like ChatGPT to prevent data leaks. Cisco’s AI assistant simplifies policy creation and prevents sensitive data upload. Fay discusses Experience Insights, a new feature powered by ThousandEyes, aiming to reduce mean-time-to-response for user experience issues. Integrated into the Secure Access dashboard, it monitors endpoint and network performance, providing insights for troubleshooting.