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What happens when a customer contacts support with an unknown problem? tIn this video, we hear from a Google Cloud Technical Solution Engineer about a particularly thorny support case that they recently solved—the case of the missing DNS packets. Along the way, they’ll show you the information they gathered in the course of their troubleshooting, and how they reasoned their way through to a resolution.
For a deeper dive, read the blog post → https://goo.gle/3qLG72F
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Date: October 1, 2022
