Find out more: https://oracle.com/applications/customer-success-management/
Learn about the benefits you’ll gain from a recently formed Customer Excellence organization for Oracle Fusion Applications. See all the ways Oracle now provides enhanced assistance to ensure successful implementations and go-lives. Discover how you can realize the most value from your ongoing investments with the help of customer success managers and product support experts. Learn how to fast-track service request (SR) resolution, what’s being done to improve in-product help, ways to get quick answers from the online cloud customer connect community, and how observability, machine learning, and shortened feedback loops between engineering and support are helping improve your experience with Oracle Fusion Applications.
Watch Maz Songerwala, senior vice president of applications service excellence at Oracle, discuss the future of the support experience for Oracle Fusion Applications at CloudWorld 2022.
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