Working product in brand new condition and in original packaging

Working product but marked, or incomplete

Faulty product but otherwise in brand new condition

Faulty product and marked, incomplete or not in its original packaging

Product returned within 14 days of receipt

You are entitled to a full refund.

Any reimbursement is entirely at our discretion.You can return the item to us and we can give you a refund, credit note or replacement.

You are entitled to a replacement.

Product returned more than 14 days after receipt, but within the manufacturer's warranty

At our discretion we may issue you with a credit note.

Any reimbursement is entirely at our discretion.

You are entitled to a replacement.

You are entitled to a replacement.

The item is outside of the manufacturer's warranty

We cannot offer refunds on items of this age.

We cannot offer refunds on items of this age.

Unfortunately we cannot replace items of this age. We may offer a repair service.

Unfortunately we cannot replace items of this age.




Procedure


Returns Conditions

This document supersedes all previous versions of the Sebae Returns Policy. These conditions may change.