Citrix Files for Outlook Plugin – Recipients do not receive emails with ShareFile attachments

CTX492452 New

Citrix Files for Outlook Plugin – Recipients do not receive emails with ShareFile attachments

Applicable Products :  Citrix Content CollaborationShareFile

​​​​​​​Citrix Files has a feature that adds an icon to indicate that an email contains a ShareFile Attachment. This generates a HTML file that might be blocked by some email servers. In order to prevent the creation of the HTML attachment, this feature will need to be disabled.